Process

A clear path from first message to a workflow pack your compliance and operations leads can own. Fieldwork follows how work actually moves — not how slides describe it.

Team reviewing workflow notes during a planning session

Name the workflows in scope

We clarify which compliance paths matter now — onboarding checks, monitoring escalations, attestations, change approvals — and which questions board or regulators expect you to answer.

Map steps, systems, and owners

Each step is tied to a tool, a role, and a timing rule. Missing owners and silent handoffs are listed early so findings land with the right team.

Sample live evidence

We test whether the path operates as described: tickets, case notes, approval logs, exception registers, and archive packs — sampled against your stated frequency and retention rules.

Rank gaps and hand over

Findings are ranked by customer and regulatory impact. You receive a remediation sequence, evidence templates, and a walkthrough so the next cycle starts cleaner.